Showing posts with label elastix crm. Show all posts
Showing posts with label elastix crm. Show all posts

Monday, May 16, 2016

Asterisk-Elastix VoIP - Learn to Build Phone System

Learn Elastix IP Telephony server configurations and deployment with course project.

Course Description

  • Do you need a cost effective phone system for business?
  • Are you tired of paying licensing cost to the proprietary phone system ?
  • Do you want to expand your business and require phone system but legacy system don't allow you ?
  • You are interested to learn asterisk but like to avoid command line and linux shell at the start ?
Elastix is the world most popular and widely adopted open source IP telephony software. The core VoIP communication is based on Asterisk - The most powerful IP telephony platform. This course is designed for the newbies, small & medium business that like to use the IP telephony - PBX or even the solution providers that like to gear up for telephony services to the end users.
The course starts with initial telephony concepts and terms used in phone service industry. No prior technical knowledge about telecommunication required to take this course.
The course has project depicting the real world scenario. This helps the students to have activity based learning and can apply learned knowledge to the real world. The course clearly explained the phone system features with lab practice for configurations.
Proprietary systems invites a license fee for most Business-critical features and UC Features like mobility and third party integration. To avoid the expensive add-ons go the open source way.
Use a single system to manage multiple tools and platforms, thereby having “greater employee productivity, reduced costs and a means to improve customer engagement.

What are the requirements?

  • Download the Elastix software but don't we will cover in Installation lecture.
  • Download Softphone e.g Zoiper or Xlite. Will show you configuration in lecture 04.
For the complete course details please visit the below link. 

Tuesday, June 5, 2012

Integrate Asterisk with Zoho CRM

The Asterisk (trixbox/elastix) is able to integrate with Zoho CRM (http://www.zoho.com) using PhonebBridge application developed by Zoho Team.
It requires the JDK (Java Development Kit) to be installed on Linux machine and configure the AMI (Asterisk Manager Interface) to work.
It helps to call directly from the Zoho CRM to any phone number and can save the call logs /description.
Very useful for the CRM (Customer Relationship Management) users to save a lot of time when making calls to the client/customers.
For professional support on this Zoho Phone Bridge. Please contact
support@expert-voice.com